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Customer Oradist : Tunisie Telecom

Head Office : Tunisia

Sector : Telecommunications

TUNISIE TELECOM

It is the incumbent telecommunications operator in Tunisia, provides services in the telecommunications sector: fixed, mobile, Internet and data.

Tunisie Telecom is the head of the largest commercial agency network and points of sale distributed throughout the Tunisian territory.

Tunisie Telecom has a business dedicated to professionals. With its powerful, pragmatic solutions adapted to companies, TT has gained the trust of professionals and businesses across Tunisia.

MAJOR CHALLENGES
  • Improve transparency in the collection of trade and budgetary information from numerous disparate applications, each with different data formats and different user interfaces.
  • Unload production bases of expensive queries from operational reporting.
  • Unify planning cycles, budgeting and forecasting to improve project management and financial control throughout the company.
  • Generate leads for business around the mobile / fixed / internet offers.
  • Increase client retention for the mobile market where new entrants are very aggressive actors.
MESSAGE FROM THE IT EXECUTIVE DIRECTOR REGARDING THE ORACLE TECHNOLOGIES USED.

blockquote The deployment of Oracle solutions have enabled us to respond accurately to the needs identified. For example, due to Oracle’s Siebel CRM we found the best lead generation channels!blockquote

Says Chekib BLEL, IT Executive Director of Tunisie Telecom Company.

SOLUTIONS
  • Deployment of Oracle Database 11g to create a robust database, highly available and easily scalable, given the rapidly growing volume of information on our customers mobile telephony.
  • Using accurate information and more accessible through the use of convivial interfaces for Oracle E-Business Suite when it comes to make informed decisions.
  • A clearer perception and understanding of business operations with Oracle GoldenGate, which allowed us to develop a real-time BI and unload queries for optimal OLTP performance.
  • Use of Oracle Siebel CRM solution facilitates the promotion of top offers eg 3G ++, and increase their rate of acceptance by customers.
WHY ORACLE ?

blockquote WHY ORACLE ?
Oracle solutions have been selected by our different divisions because they seemed the most advanced market in terms of features and also the best adapted to our requirement for robustness and reliability of the technologies that we use.  blockquote

Explains Chekib BLEL, SI Executive Director of Tunisie Telecom.

WHY ORADIST ?

Oradist was essential to the success of projects in Tunisia Telecom. Oradist helped TT internal teams for the implementation of all projects, by demonstrating in-depth expertise and great flexibility to meet their needs.

ORACLE PRODUCTS & SOLUTIONS
  • Oracle Database
  • Oracle Golden Gate
  • Oracle E-Business Suite
  • Oracle Siebel CRM